President Trump has directed the Secretary of Education to extend federal student loan flexibilities for the COVID-19 emergency through Dec. 31, 2020. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.
Please call our toll-free telephone number for help. Additionally, if you prefer to communicate by email, government data security requires we must communicate by encrypted email. To establish a secure email, you will need to call our office or send CRI a letter providing your email address. We will send an email invitation to establish a secure encrypted email process.