Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates.

President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19. Websites and systems are being updated as quickly as possible to reflect changes in the law. We appreciate your patience.

Please call our toll-free telephone number for help. Additionally, if you prefer to communicate by email, government data security requires we must communicate by encrypted email. To establish a secure email, you will need to call our office or send CRI a letter providing your email address. We will send an email invitation to establish a secure encrypted email process.

Sudent Debt

For all student debt questions:
844-804-8467

Healthcare Debt

For all healthcare debt questions:
479-419-5456

Government Debt

For all government debt questions:
479-419-5456

Financial Debt

For all financial debt questions:
479-419-5456

Telecom Debt

For all telecom debt questions:
479-419-5456

Retail Debt

For all retail debt questions:
479-419-5456