Federal student loan collection activities resume after Sept. 30. Visit Federal Student Aid’s coronavirus (COVID-19) web page at StudentAid.gov/coronavirus for borrower information, including for those who have defaulted on their federal student loans.

We Are Here To Help You

Welcome to our Government Debt informational web page. Our goal is to help you find a satisfactory solution for repayment of your city, county or state outstanding debt placed for collection with Central Research.

If you wish to communicate specifically about your account, please contact our office.  For your convenience, please click on CONTACT listed below for options to communicate with our office by department.  Our staff is dedicated to helping you by explaining your choices so you may decide the best resolution. We also wish to inform you – This communication is from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

If you wish to make a payment on line, please click on the Make A Payment button.

Video Help for Government Debt

Government Debt Contact

For all government debt inquiries:
479-419-5456
8am to 5pm CT Monday-Friday.

Frequently Used Forms

None at this time

Frequently Asked Questions

Welcome to our government debt informational web page. Our goal is to help you find a satisfactory solution for repayment of your city, county or state outstanding debt placed for collection with Central Research.  Additionally, you may click on the most commonly asked questions and I will give you the answer.

If you wish to communicate specifically about your account, please contact our office.  For your convenience, please click on CONTACT listed above for options to communicate with our office by department.  You may also complete the online form to send a message.  Our staff is dedicated to helping you by explaining your choices so you may decide the best resolution.

If you wish to make a payment on line, please click on the Make A Payment button.

Thank you

Cities and counties typically have multiple debt types which may include parking tickets, moving violations, local personal and business taxes, emergency medical services, utilities, fines and fees. This list is an example only as there are typically many types of charges, fines and fees.

The city or county, depending upon the debt type, may withhold or limit services provided to residents. Also, various states may have laws providing guidance for cities in collecting outstanding debts. Our goal is to assist you in understanding what you owe and help in facilitating repayment. Thank you.

States typically have two debt categories, tax and non-tax. Tax debt is usually personal and business income and other taxes. Non-tax debt owed to a state can be made up of a wide variety of debts owed to state entities, departments as well as municipalities.

For clarification, as to the debt type or the reason we suggest you contact us for additional information. Our goal is to assist you in understanding what you owe and help in facilitating repayment.

Each state has policies for recovering delinquent tax debt some of which are specific to that state. Generally, states consider a variety of methods which may include but are not limited to wage garnishment, attachment of assets like bank accounts or real property.

For more information, we suggest you view state official websites to determine consequences for nonpayment.

We must operate following state laws and policies as required by the state. Keeping this in mind, our first preference is to help you repay the outstanding balance.

Yes, while our representatives are available to help you, we do offer other methods.  You can always mail a payment to our office.

If you prefer to pay online, please click on the Make a Payment button above to be taken to our secure payment website.  To logon, use the account number on the first letter we sent to you.

Or, for your convenience, please click on contact listed above for options to communicate with our office by department.

Our staff is dedicated to helping you by explaining your choices so you may decide the best resolution.

For your protection, you will be asked to confirm your identity when contacting CRI.

Yes, we are here to help you and monthly payments can be made by visiting our payment website clicking on Make A Payment, or you may telephone our office at the toll-free telephone number listed above under Contact.  If you cannot afford the minimum payment offered online, please call our office and we may be able to offer you a temporary payment program to fit your circumstances

Please keep in mind based upon the type of your debt the government entity may limit options for repayment.

Yes, please select the contact option above for additional communication options.  Please take note, personal information may be exchanged so ensure you are communicating by a method that is personal and private to your use.  If you email Central Research, we will assist you in using a secure encrypted exchange of information.

Our friendly representatives are available to help you using any method you select including by telephone.  Please do not hesitate to contact Central Research as we are sincere in our desire to help you find the best solution to resolving your delinquency.

Please go to our Contact page and either email or telephone our office. We ask that you explain the reason for your dispute including information supporting your dispute.

Please put dispute in the subject line to classify your inquiry.  Our staff will acknowledge your communication and please keep in mind it may take time to review and obtain information regarding your dispute.  We will respond once the information is received.

If your dispute is of an urgent issue, please call our representatives to provide personal assistance.